Business knowledge, digitized.
16 Mar 2020
The process library is a document management system where we store a detailed breakdown of all our organization’s workflows. This could be a collection of business processes, standard operating procedures, forms, or templates.
Back to 2019 when I started my job at Raya Smart Buildings, the processes and procedures were a series of large files stored in case they were needed. This makes processes harder to find, leads to wasted effort in duplicating processes, and reduces overall process adherence.
That's why it was time to create a modern and dynamic process library for our organization. So I needed something:
I was able to technically create 27 business process manuals (since my main job was to document the business processes), and upload them to the process library with all the related forms, tutorials, documents.